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This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is by the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is by the Ticket Office.
Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.
There are ticket counters here
There is no Low-Level counter here
There are no induction loops indicated at this counter
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
Please click the link for details regarding the rail replacement bus location.