Station Details for Epsom (Surrey)

Station Alerts

• The lifts are out of order between platforms 1 and 2 and the rest of the station at Epsom (Surrey) station.

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station: This station has step-free access to all platforms via lifts.

  The Assistance Meeting Point is on the station concourse.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is on the station concourse.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    Meet at the concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help: 1
• Mobility set down:

  Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 05:50-20:35
  • Saturday 06:40-20:35
  • Sunday 07:10-18:45
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male toilet, Platform 1, 2
  • Toilet, Platform 3, 4
  • Unisex accessible toilet, Platform 1, 2. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet with baby change, Platform 3, 4
  • Female toilet, Platform 1, 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Epsom
  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:

  A passport photobooth and a Grocery store is located in the station concourse.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:29.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1, Platform 1&2 - Status: In service - Lift is currently available
• Lift 2, Platform 3&4 - Status: Unknown - Lift status unknown
• Lift 3, Car Park to Station Entrance - Status: In service - Lift is currently available