Station Details for Elmstead Woods

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a category B3 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 4 for services away from London from Station Approach. There is no step free access to Platform 1,2 or 3.Step access only via footbridge to platforms 1,2 and 3 for services to London. No step free interchange between platforms.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

  • Ticket Office / Booking Hall

    .

    The ticket office/booking Hall - this is only open Monday - Friday: 06:00-19:30 Saturday: 08:15-14:50 & Sunday 08:15 - 15:40.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:00-19:30
  • Saturday 08:15-14:50
  • Sunday 08:15-15:40

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection, east entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female toilet, Platform 4
  • Male toilet, Platform 4
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards Lewisham: Bus stop B on Elmstead Lane (what 3 words: giving.secret.venue).
    • Towards Orpington: Bus Stop A on Elmstead Lane (what 3 words: watch.orchestra.undulation).

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop and Selecta vending machines

• Shops:

  newspapers

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:64.
    

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available