Station Details for Esher

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Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 station - This station has step-free access to both platforms via the Racecourse entrance only. There is a long and steep ramp of up to 1:7 gradient to Platform 1 (for trains towards London Waterloo). There is a long and steep ramp of up to 1:4 gradient to Platform 4 (for trains towards Woking). There is no step-free access via the main entrance.

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:50-18:00
  • Saturday 08:00-14:00
  • Sunday 09:00-13:00
• Ticket machines:
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station Road (B3379) by Station Entrance

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Esher station

• Refreshments:

  Coffee Kiosk located within the booking hall.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Esher Car Park .
    Spaces:260.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available