Station Details for Elsenham (Essex)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access between platforms via the level crossing on Old Mead Road, approximately 50 metre walk between the two.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the platform.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (5 miles south) for trains to London or Cambridge. An approriate accessible taxi will be supplied for journeys to intermediate unstaffed stations.  Booking is recommended

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.

  • Taxi

    .

    Taxi is provided outside of station staffing hours.

• Staff Help:

  Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (5 miles south) for trains to London or Cambridge. An approriate accessible taxi will be supplied for journeys to intermediate unstaffed stations.  Booking is recommended

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket office. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-13:30
  • Saturday 06:00-13:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 1
  • Ticket buying and collection on Platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Replacement transport stop at the junction of Station Road and New Road bus stop

  • Bus.

    Local bus services

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Elsenham station

• Refreshments:

  By entrance to platform 2

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:

Station lift information

• No lift information available