No station alerts
Category B1. Step free access to platform 1 for services towards London. Step free access to platform 2 for services towards Hastings from the Car Park off Haremere Hill Road. Step access between platforms via the station footbridge No step free interchange between platforms.
On platform
Ticket Office / Booking Hall
.The ticket office / booking hall - this is only open part time. Please check opening times on the national rail enquiries website.
Platform
.Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Ticket office managed by Southeastern
Leave the station across the footbridge, into the carpark turn right, bus stop is now located at the entrance of carpark A (What 3 Words: launcher.mouse.boosted)
Information to plan your onward journey is available in a printable format here
Coffee shop
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space