Station Details for East Tilbury

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step free access is available from street level to both platforms.

  Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Upside Gateline (Staffed Hours)

    .

    Upside main entrance, upon entering the station, gateline is on the right- all street level. Check staffed hours on National Rail Enquiries website.

  • Downside Gateline (Staffed Hours)

    .

    Entrance from road to the gateline area at street level. Check staffed hours on National Rail Enquiries website.

  • Station Help Points

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, platform 1 concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2 concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1 concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 06:15-10:45
  • Saturday 07:30-13:15
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 2 concourse
  • Ticket buying and collection, platform 1 concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement down Princess Margaret Road, south of the Station and level crossing:

    • Buses toward Grays at the stop adjacent to Gobions Park (W3W ///rapid.froth.entertainer)
    • Buses toward Pitsea/Southend at the stop near No. 245/247 (W3W ///media.chain.glass)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available