Station Details for Exeter Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free Category A station - Both platforms can be accessed via lifts from the main station entrance

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:30-23:50
  • Saturday 05:40-23:50
  • Sunday 08:00-00:05
  • Meeting point: Ticket office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Gateline Main Entrance (Staffed Station)

    The ticket office is located in the main building.

• Drop-off / pick-up points:

  • Drop off and pick up point on Queen street, south

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a pick-up point only

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Queen street, west

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a pick-up point only

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, station concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 07:50-18:15
  • Saturday 07:50-18:15
  • Sunday 09:30-16:30
• Ticket machines:
  • Ticket buying and collection, station concourse
  • Ticket buying and collection, north east entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket office.
• Toilets:
  • Female toilet, station concourse
  • Male toilet, station concourse
  • Unisex accessible toilet with baby change, Platform 2. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop outside station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Adjacent station entrance

• Shops:

  Adjacent station entrance

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Stands. Sheltered.

  Both platforms

• Car parks:
  • Station Car Park.
    Spaces:54
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 2 Platform 2 - Status: In service - Lift is currently available
• Lift 3 Platform 3 - Status: Unknown - Lift status unknown