Station Details for Faversham

Station Alerts

• The lifts are out of use on platforms 1/2 at Faversham station. The nearest station with step-free access is Sittingbourne.

Station Accessible information

• Step-free category: Category B1
  

  This is a category B1 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from subway to all platforms now available via lifts. Access from car park involves using a second lift and a steep slope. Access from ticket office side involves a steep ramp only.

• Helpline: Yes
• Help Points:

  In subway

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National rail enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, north concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, north concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:15-19:30
  • Saturday 06:15-19:30
  • Sunday 08:00-19:00

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket buying and collection, north concourse
  • Ticket buying and collection, south concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, Platform 3, 4
  • Toilet, Platform 1, 2
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Bus stop on Station Road outside the station entrance.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Buffet,coffee bar and Selecta vending machines

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:170.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 2 Platform 1 & 2 - Status: Unknown - Lift status unknown
• Lift 3 Platform 3 & 4 - Status: Unknown - Lift status unknown