Station Details for Falconwood

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category C
  

  This is a category C station. This station does not have step free access. Access to all platforms via steps from overbridge.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Booking Hall / Gateline

    .

    The gateline at the entrance to the station. Please check opening times on the National Rail Enquiries website.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-19:30
  • Saturday 08:10-14:50
  • Sunday 08:10-15:40

  • Ticket office managed by Southeastern

• Ticket machines:
  • Ticket buying and collection, east entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, concourse
  • Male toilet, concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards Lewisham - Bus stop D on Rochester Way (what 3 words: opens.that.pushed).
    • Towards Barnehurst - Bus stop R on Rochester Way (what 3 words: goes.match.almost).

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk and Selecta vending machine

• Shops:

  newspapers

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available