Station Details for Feltham

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Step-free category: Category A
Step-free category A Station - This station has step-free access to all platforms.
Helpline: Yes
Help Points:
Customer Help points are located on every platform
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: Yes
Staff Assistance: 1
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Gateline
  .
  The gateline is directly in front of you as you enter the ticket office building. Please speak to any member of staff on the gateline.
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, main concourse. There is no counter here
Accessible ticket machines:
- Ticket buying and collection, main concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, south east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 05:55-21:40
- Saturday 06:25-21:40
- Sunday 07:10-21:40
Ticket machines:
- Ticket buying and collection, main concourse
- Ticket buying and collection
- Ticket buying and collection, south east entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet, Platform 1
- Female toilet, Platform 1
- Male toilet, Platform 1
Baby changing available: No
Transport links:
- Replacement Bus.
  Station Forecourt, off Hounslow Road
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Heathrow Airport via bus link
- Taxi.
CCTV available: Yes
WiFi available: available
Refreshments: 1
Shops: 1
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking A
- Feltham Car Park .
  Spaces:20.
  Parking is chargeable for all vehicles except registered Blue Badge holders.
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements