Station Details for Folkestone Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This is a category B1 station. There is step-free access to all platforms which may be accessed via long or steep ramps or via streets.

• Helpline: Yes
• Help Points:

  In booking hall

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:00-19:00
  • Saturday 06:00-19:00
  • Sunday 08:10-17:40

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 1, 2
  • Toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge - what 3 words: bumping.sensual.racetrack).

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Buffet and Selecta vending machine

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:70.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1&2 - Status: In service - Lift is currently available