Station Details for Forest Gate

Station Alerts

No station alerts

Step-free category: Category A
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 1&2
- Wheelchairs available from first to last train.
Helpline: Yes
Help Points:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Staff are available to assist from the first to last train.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Gateline
  .
  Make your way to the gateline at the station entrance .
Staff Help:
Staff are available to assist from the first to last train.
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Elizabeth line
Ticket office:
- Monday to Friday 06:10-19:40
- Saturday 06:40-18:40
- Sunday 08:10-15:40
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Toilet. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement bus services will depart from:
  Romford Road Bus Stop E for Westbound services
  Romford Road Bus Stop F for Eastbound services
  
  Forest Gate Rail Replacement Poster
- Bus.
  Transport for London Buses operate from outside the station
  Information to plan your onward journey is available in a printable format here
- Airport.
  Elizabeth Line to Heathrow Airport
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
A small Kiosk can be located just outside the main entrance
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements