Station Details for Fort William

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located in the main station building.

  • Platform 1 & 2

  By the pole on the railing at the start of the rail tracks.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

    • Ticket Office

    Located in the main station building.

    • Platform 1 & 2

    By the pole on the railing at the start of the rail tracks.

    .

    Located in main station building. If unstaffed, go directly to your departure platform.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 07:00-20:00
  • Saturday 07:00-17:45
  • Sunday 09:30-20:30

  • Summer opening hours Sundays 09:30 - 20:30

    Winter opening hours Sundays 16:30 - 20:00

• Ticket machines:
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Changing places toilet, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, concourse
  • Changing places toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the station car park.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Newsagent, buffet

• Shops:

  Newsagent

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:50.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available