Station Details for Galashiels

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to single platform

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points 

  For station accessibility, please refer to the "Step Free Access" section on the website.  

  This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Passenger Assistance Meeting Points 

    For station accessibility, please refer to the "Step Free Access" section on the website.  

    This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

    • Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.
    .

    Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the bus stop outside the transport interchange on Stirling Street

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available