Station Details for Gorebridge

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category A station. This station has step-free access to single platform

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Passenger Assistance Meeting Points 

  For station accessibility, please refer to the "Step Free Access" section on the website.  

  This is an unstaffed station, the meeting point will be at your departure platform. Please ensure you are visible to train staff so they can assist you:

  • Platform 1

  By the customer information screen, next to the shelter.

  For details on step-free access please refer to the Step-free access section.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Passenger Assistance Meeting Points For station accessibility, please refer to the "Step Free Access" section on the website.  This is an unstaffed station, the meeting point will be at your departure platform. Please ensure you are visible to train staff so they can assist you:Platform 1 By the customer information screen, next to the shelter.For details on step-free access please refer to the Step-free access section.

    Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  customer.relations@scotrail.co.uk

Station General information

• Station operator: ScotRail
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off on Powdermill Brae at the bus stops 100m left of the station exit: station side for services to Tweedbank, opposite side of the road for services to Edinburgh.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands. Sheltered
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:73
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available