Station Details for Gloucester

Station Alerts

• Ticket Office Opening Times.

  Gloucester reduced ticket office hours

  Sunday 29th March - 09:00 15:30

  Tickets can be bought digitally or from the ticket machine.

Station Accessible information

• Step-free category: Category A
  

  Step Free Category A station - step free access available to all platforms with liftbridge to link platforms

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket Office.

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Gateline (Staffed station)

    .

    The ticket office is located in the main station building off of Bruton Way.

• Staff Help:

  Meeting point: Ticket Office.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 4. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-19:00 Specific Hours
  • Saturday 07:00-19:00 Specific Hours
  • Sunday 09:00-18:00 Specific Hours
• Ticket machines:
  • Ticket buying and collection, platform 4
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible toilet in male toilets, station concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet in female toilets, station concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee Shop

• Shops:

  Coffee shop

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:200
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 2 - Status: In service - Lift is currently available
• Lift 2 Platform 4 - Status: In service - Lift is currently available