Station Details for Gidea Park

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Accessibility Category A. This station has step-free access to all platforms.
  • Station road entrance is now step-free via stair lift located in ticket hall.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4
  • Wheelchairs available from first to last train.
• Helpline: Yes
• Help Points:

  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff are available to assist you from the first train to the last train.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    Make your way to one of the two gatelines. At the Main Entrance on Station Road, or at the entrance from station car park.

• Staff Help:

  Staff are available to assist you from the first train to the last train.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Elizabeth line
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 06:00-20:00
  • Sunday 06:30-20:00
• Ticket machines:
  • Ticket hall
  • Ticket buying and collection, north west entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 3, 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 3, 4
  • Female toilet, Platform 3, 4
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement bus services will depart from:

    • Station Road, Bus Stop PA, for Westbound services
    • Station Road, Bus Stop PB, for Eastbound services
    
    Gidea Park - Rail Replacement Map
  • Bus.

    Transport for London Buses operate from outside the station.

    Information to plan your onward journey is available in a printable format - Click here for map

  • Airport.

    Elizabeth Line to Heathrow Airport

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Gidea Park station

• Refreshments:

  Happy Coffee shop in the ticket hall entrance

  Opening hours

  0530am - 1130am

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:80
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platforms 1&2 - Status: In service - Lift is currently available
• Lift 2 Platforms 3&4 - Status: In service - Lift is currently available