Station Details for Gillingham Dorset

Station Alerts

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Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, north car park footpath to entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:00-18:00
  • Saturday 07:00-18:00
  • Sunday 09:30-17:00
• Ticket machines:
  • Ticket buying and collection, north car park footpath to entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station Forecourt, Station Road, off Le Neubourg Way (B3081)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Gillingham (Dorset) station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Gillingham Car Park .
    Spaces:126.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available