Station Details for Guildford

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.

  There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting point

    .

    Located at platform 2 gateline, as you enter the main concourse. Please check the opening times on the National Rail Enquiries website.

  • Gatelines (outside PA meeting point hours)

    .

    Located at both entrances. When entering from the Walnut Tree Close entrance the gateline is by the ticket office.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket Vending Machines. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket Vending Machines. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Guildford Park Rd/ Passi Entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Network Rail
• Ticket office:
  • Monday to Friday 06:15-21:00
  • Saturday 06:15-21:00
  • Sunday 07:00-21:00
• Ticket machines:
  • Ticket Vending Machines
  • Guildford Park Rd/ Passi Entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessibility Toilet & Baby change
  • Female Toilets, Platform 2. This toilet is not accessed with a RADAR key
  • Male Toilets
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus lay-by in Station Forecourt off Walnut Tree Close.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Car Hire.

    Hertz Car Rental

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Guildford station

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Premium Car Park.
    Spaces:250
  • Standard Car Park.
    Spaces:77
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• No lift information available