Station Details for Grimsby Town

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to platforms 2 and 3. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

• Helpline: Yes
• Help Points:

  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    The ticket office is located between station approach and platform 1. Please check the opening times on the National Rail Enquiries website.

  • Platform

    .

    Outside of ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 06:00-19:30
  • Saturday 05:30-19:30
  • Sunday 08:45-19:30
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Male toilet, ticket hall
  • Unisex accessible toilet, ticket hall. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement buses depart from the bus stops on Bethlehem Street.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Refreshment facilities are open from Monday to Saturday between 0800 and 1500.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:59.
    

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2&3 - Status: In service - Lift is currently available