Station Details for Goodmayes

Station Alerts

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Step-free category: Category B3
- Accessibility Category B3. This station has step-free access to all platforms except platform 1.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs available from first to last train.
Helpline: Yes
Help Points:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Staff are available to assist from the first to last train.
Train Ramp:
Tactile Paving: There are tactile warnings on all platforms
Wheelchairs Available: No
Passenger Assistance:
- Gateline
  .
  Make your way to the gateline at the station entrance.
Staff Help:
Staff are available to assist from the first to last train.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, station concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, concourse entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info:

Station operator: Elizabeth line
Ticket office:
- Monday to Friday 06:10-19:40 Specific Hours
- Saturday 07:10-19:00 Specific Hours
- Sunday 08:10-15:40 Specific Hours
Ticket machines:
- Ticket buying and collection, concourse entrance
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement bus services will depart from:
  - High Road, Bus Stop D, for Westbound services
  - High Road, Bus Stop C for Eastbound services
  Goodmayes - Rail Replacement Map
- Bus.
  Transport for London Buses operate from outside the station.
  Information to plan your onward journey is available in a printable format here.
- Airport.
  Elizabeth Line to Heathrow Airport
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Goodmayes station
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Short stay accessible parking
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements