Station Details for Greenhithe for Bluewater

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Step-free category: Category A
Category A. This station has step free access to all platforms - Direct step free access to platform 2 for services away from London via the booking hall or sidegate. Step free access to Platform 1 for services towards London via the lift and steps all platforms and interchange via lifts.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving: There are tactile warnings on all platforms
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office / Booking Hall
  .
  The ticket office / booking hall. Please check opening times on the national rail enquiries website.
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, main entrance.
- Ticket hall. There is no counter here
Accessible ticket machines:
- Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket hall. .
Printed local info: There is accessible printed information available

Station operator: Southeastern
Ticket office:
- Monday to Friday 06:10-19:30 Specific Hours
- Saturday 07:40-19:40 Specific Hours
- Sunday 09:10-16:40 Specific Hours
- This station is not continuously staffed please see staffing times for details of when staff are available.
Ticket machines:
- Ticket buying and collection, main entrance
- Ticket hall
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Accessible toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: No
Transport links:
- Replacement Bus.
  From the replacement bus stop on the station forecourt (what 3 words: light.bronze.finishing).
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Coffee shop in Booking Hall
and Selecta vending machine
Shops:
Flower stall
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:8.
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements