Station Details for Gobowen

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access to Platform 1 (to Shrewsbury) via a path with slight gradient from the main road.  Step free access to Platform 2 (to Chester) via a path from the main road.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Staff help is available during Ticket Office Opening times, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    On the platform in view of the on-train staff.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 06:00-15:00
  • Saturday 07:15-12:00
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 2
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • Staff help is available during Ticket Office Opening times, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
• Toilets:
  • Toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station entrance.

• CCTV available: Yes
• WiFi available:
• Refreshments:

  The Station Café is located within the station.

  Visit the following website for more details: https://www.derwen.ac.uk/marketplace/station-cafe/

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Stands. Sheltered.

  In the car park and by entrance to southbound platform, a shelter with 5 Sheffield stands providing parking for up to ten bicycles is located.

• Car parks:
  • Station Car Park.
    Spaces:70
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available