Station Details for Godalming

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category A Station - This station has step-free access to all platforms.

• : A
• Helpline:

  Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Monday to Friday 05:30-23:45
  • Saturday 05:30-23:45
  • Sunday 07:30-23:30
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket office, main entrance

    There are ticket counters here

    There is a Low-Level counter here

    There is an induction loop at the low-level ticket counter

    There are ticket machines here

• Accessible ticket machines:
  • Ticket office, main entrance. .
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Services Department on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:30-20:20
  • Saturday 06:30-20:20
  • Sunday 09:25-16:55
• Ticket machines:
  • Ticket office, main entrance
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from information point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet, station concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 2
  • Female toilet, Platform 2
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail Replacement buses stop outside the front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 40 spaces. Stands. Sheltered.

  Platforms 1 and 2 and in front of the station.

• Car parks:
  • Long stay accessible parking
  • Godalming Car Park .
    Spaces:129.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available