The lifts are out of order between platform 2 and 3 and the station entrance / exit at Gospel Oak station.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help point on platform 3. Gives recorded train information, also emergency calls can be made
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
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Use Stop GN in Highgate Road for eastbound services to Seven Sisters
Use Stop GA in Agincourt Road for eastbound services to eastbound services towards Stratford
Use Stop GT in Southampton Road for westbound services towards Richmond
Information to plan your onward journey is available in a printable format here
Kiosk on Platform 2
Station forecourt