Station Details for Grove Park

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Step-free category: Category B3
This is a category B3 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform for services to and away from London via main entrance and steep ramps. There is no step free access to Platform 1. Only stepped access via footbridge for access to platform 1 to Bromley North and Sundridge Park stations.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office / Booking Hall
  .
  Through the booking hall is the only entrance to the station. Please check opening times on the National Rail Enquiries website.
- Seating Area
  .
  Seating at the bottom of the ramp on platform 2 or platform 4/5 by the assistance points.
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Southeastern
Ticket office:
- Monday to Friday 05:15-20:15
- Saturday 07:00-20:15
- Sunday 08:10-18:40
- Assistance/Help available from station staff from First to Last trains.
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Accessible toilet
- Toilet, Platform 4, 5
- Toilet, Platform 2, 3
Baby changing available: No
Transport links:
- Replacement Bus.
  - Buses towards Hither Green use bus stop L at the junction of Baring Road and Downham way (what 3 words: boots.waters.face).
  - Buses for stations to Orpington use bus stop B outside the station entrance (what 3 words: usage.hammer.colleague).
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Coffee kiosk and Selecta vending machines
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements