Station Details for Gatwick Airport

Station Alerts

No station alerts

Step-free category: Category A
This is a Category A station: This station has step-free access to all platforms.
The assistance meeting point is at the assistance desk on the main concourse.
Helpline: Yes
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Assistance Meeting Point
  .
  The assistance desk on the main concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket machines, Main Concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket machines, Main Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Gatwick Express
Ticket office:
- Daily 24 Hours
Ticket machines:
- Ticket machines, Main Concourse.
  Staff are always available on the station to assist with the ticket vending machines.
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Accessible Toilet, Platforms 1 and 2
- Male toilet, Platforms 1 and 2
- Female toilet, Platforms 1 and 2
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Please click the link for details regarding the rail replacement bus location.
  
  Gatwick Airport - Rail Replacement Bus Map
- Airport.
  Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
- Car Hire.
  Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops: 1
Luggage storage: Yes
Lost property: Yes
ATM machine: Yes
Currency exchange: Yes
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Airport Car Park
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements