No station alerts
Step free access to Platform 1 (to Bidston) from the station entrance.
Access to Platform 2 (to Wrexham) is via a ramp off Station Crescent. Steps also lead down to both platform from Hope Street bridge which has no pavement on one side.
Care should be taken when ascending these staircases from the platforms as they open out on the roadway.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff.
Drop-off/pick-up
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
This is a drop-off point only
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is a local bus stop on Old Mold Road. Towards Bidston: bus stop on Old Mold Road on Wheatsheaf side of the road.
Towards Wrexham: bus stop on Old Mold Road with the shelter opposite Wheatsheaf pub.