Station Details for Hackney Downs

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category C
  

  There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help:

  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, concourse entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:30-10:00
• Ticket machines:
  • Ticket buying and collection, station concourse
  • Ticket buying and collection, concourse entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

    Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

  • Bus.

    London buses operate from outside the station

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Hackney Downs station

• Refreshments:

  Cold drinks vending machine Food vending machine

• Shops:

  Located on platform 1

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available