Station Details for Heathrow Terminal 4 (Rail Station Only)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Level access to platforms, lifts to airport facilities. Ticket Office is step free.

  Wheelchair users can board trains with ease as the platforms are level with the trains.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, lower concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Heathrow Express
• Ticket office:
  • Daily 05:00-23:40
• Ticket machines:
  • Ticket hall
  • Ticket buying and collection, lower concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key
• Baby changing available: No
• Transport links:
  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Underground.

    Connection available with LT Piccadilly Line

  • Car Hire.

    In terminals

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Heathrow Airport T4 station

• Refreshments:
• Shops: 1
• Luggage storage: Yes
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: Yes
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:

Station lift information

• No lift information available