Station Details for Hollingbourne

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Step-free category: Category B3
This is a category B3 station. Step free access to platform 1 for services to London. There is no step free access to Platform 2. Step only access via footbridge to Platform 2 for services towards Ashford.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Southeastern
Ticket office:
- Unstaffed station
Ticket machines:
- Ticket buying and collection on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Replacement buses stop at the end of Station Approach (what 3 words: deduced.haggling.remake).
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:10.
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements