Station Details for Haydon Bridge

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station

  Ramped access to Newcastle platform, barrow crossing to Carlisle platform.

  Step free access from car park to station entrance.

  To find our more about travelling around this station, please see the 360 map click here

• : B2
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • Step free access from car park to station entrance

  • Drop off and pick up point on Church Street

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, waiting room platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are only made visually
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:

  • unstaffed

• Ticket machines:
  • Ticket buying and collection on Platform 2
  • Ticket buying and collection, waiting room platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off on at the bus stops on the B6319 by the junction with Martins Close (approximately a 10 min walk from the station). Station side towards Newcastle and opposite side towards Carlisle.

    What3words - Towards Newcastle - series.trump.loafer & towards Carlisle - counters.glee.trembles

    
    Haydon Bridge
  • Bus.

    There is a bus stop close to the station. Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Haydon Bridge station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 5 spaces. Stands.

  Platform 2

• Car parks:
  • Station Car Park.
    Spaces:16
• Taxi rank available: No
• Customer information screens:
  • Announcements

Station lift information

• No lift information available