Station Details for Hedge End

Station Alerts

• Hedge End ticket office 8.

  The ticket office at Hedge End will be closed on Saturday 12 April 2025.

Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 Station - There is level access to platform one but access to platform two is via a 52 step footbridge.</p><p>For step-free access from London please travel to nearby Fareham. 

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket hall. .
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:15-12:30 Specific Hours
  • Saturday 08:00-12:00 Specific Hours
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, main entrance
  • Ticket hall
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station forecourt off Stroudley Way

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Hedge End station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Council Managed Car Park.
    Spaces:96
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available