Station Details for Hampstead Heath

Station Alerts

No station alerts

Step-free category: Category A
Lifts from ticket hall to both platforms
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Meeting point shown on station map.
  .
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: London Overground
Ticket office:
- Monday to Friday 07:30-10:00
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Use Bus stop B in Constantine Road for eastbound services to Camden Road
  Use Bus stop D in Pond Street for westbound services to Richmond
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Change at West Hampstead for First Capital Connect services to Gatwick and Luton.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Hampstead Heath station
Refreshments:
Coffee kiosk on Platform 2 (eastbound)
Shops:
Flower stall High street shops
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens