Station Details for Hereford

Station Alerts

From 11 May, the rail replacement bus stop at Hereford will change to: A local bus stop outside the medical centre

Step-free category: Category A
Category A
Step free access through the ticket hall to Platform 3 and 4.
A footbridge lifts connects Platforms 1 and 2.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: Yes
Staff Assistance:
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- We want to make it as easy as possible for you to travel with us and offer a range of assistance if you have access needs. To find out more and book Passenger Assist, visit tfw.wales/booking-assistance.
  .
Staff Help:
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: Transport for Wales
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 05:15-18:40
- Sunday 09:15-18:40
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Unisex accessible toilet, east station building. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Unisex accessible toilet, Platform 1, 2
- Female toilet, Platform 3, 4. This toilet is not accessed with a RADAR key
- Male toilet, east station building
- Toilet, Platform 1, 2
Baby changing available: Yes
Transport links:
- Replacement Bus.
  From 11 May 2026, the rail replacement bus stop at Hereford will change to:
  A local bus stop outside the medical centre
  --
  The rail replacement bus stop is at the front of the station.
  Please click here for walking directions from the station to the rail replacement bus stop.
  W3W: cult.adults.aura
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Café
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Main Car Park.
  Spaces:135
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens