Station Details for Hertford North

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London).

  The Assistance Meeting Point is by the station foyer, opposite the ticket office.

  This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    At the station foyer opposite the ticket office. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help: 1
• Mobility set down:

  Located at the front of the station

• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:

Station General information

• Station operator: Great Northern
• Ticket office:
  • Monday to Friday 06:40-19:00
  • Saturday 07:45-14:10
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female toilet, Platform 2,, 3
  • Male toilet, Platform 2, 3
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Hertford North
  • Bus.

    Information to plan your onward journey is available in a printable format can be found here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:122.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 2&3 - Status: In service - Lift is currently available