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Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from the main entrance. There is no step free access to Platform 2. Step only access to platform 2 for services away from London. No step free interchange between platforms.
On platform
Platform
.Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button
Ticket Office / Booking Hall
.Ticket office/booking Hall. This is only staffed Monday - Friday: 06:10 - 12:50 Saturday & Sunday: Closed.
Ticket office managed by Southeastern
Outside of the station (Platform 1 side).
If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.
Information to plan your onward journey is available in a printable format here
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.