Station Details for Harrogate

Station Alerts

• The lifts are out of order between platform 1 and platform 3 at Harrogate station.

Station Accessible information

• Step-free category:
  • Category A Station
  • This station is mobility scooter friendly

  Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.

  To find our more about travelling around this station, please see the 360 map click here

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:15-23:18
  • Sunday 09:15-23:12
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.

  • Passenger Assistance Meeting Point

    Seating behind ticket machines. Please check in with ticket office. Outside of ticket office hours, please check in with the gateline team.

  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, south west

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, south west. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south east. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:15-19:00
  • Saturday 06:15-19:00
  • Sunday 09:15-18:00

  • part time opening hours

• Ticket machines:
  • Ticket buying and collection, south west
  • Ticket buying and collection, south east
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 3 (south of lift)
  • Waiting room (station concourse)
  • Waiting room on platform 3 (north of lift)
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet, station concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, station concourse
  • Male toilet, station concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement transport will pick up/drop off on main road outside the station car park on Station Parade (A61).

    What3words - bottle.dined.hood

  • Bus.

    'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk

    Harrogate Bus Station is located adjacent to the rail station.

    Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

  • Airport.

    Leeds/Bradford approx 8 miles

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:

   shopping precinct and real ale pub adjacent to station platforms.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 32 spaces. Stands, Lockers. Sheltered.

  Platform 1

• Car parks:
  • Short stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:117
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 3 - Status: Unknown - Lift status unknown