Station Details for Holyhead

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Category B1

  Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.

  Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Monday to Friday 00:00 to 23:59 (24 hours)

  Saturday 00:01 to 21:45

  Sunday 07:00 to 00:00

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Information Center

    .

    The office is located half way down platform two. Please check opening times on the National Rail Enquiries Website.

  • Ticket Office

    .

    Ticket office is located in the ferry port.

• Staff Help:

  Monday to Friday 00:00 to 23:59 (24 hours)

  Saturday 00:01 to 21:45

  Sunday 07:00 to 00:00

• Mobility set down:
• Accessible ticket counters:
  • Ticket office. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket office. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:10-19:10
  • Sunday 10:30-17:00
• Ticket machines:
  • Ticket office
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Ferry terminal concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Local bus stop near the station.

  • Bus.

    For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.

  • Port.

    Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port.

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Holyhead station

• Refreshments: 1
• Shops:

  Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
  • Black Bridge.
    Spaces:35
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available