Station Details for Heath High Level

Station Alerts

No station alerts

Step-free category: Category C
Category C.
The station is not suitable for wheelchair or powered mobility scooter users.
Platform 1 (to Rhymney) has a long, steep access ramp.
Platform 2 (to Cardiff) is only accessible via 41 steps.
Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train staff
Staff Help:
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platform 1. . The controls are at a suitable height for wheelchair users
- Ticket buying and collection on Platform 2. There is limited space in front of the ticket machine to manoeuvre a wheelchair.
Printed local info: There is printed information available

Station operator: Transport for Wales
Ticket office:
Ticket machines:
- Ticket buying and collection on Platform 1
- Ticket buying and collection on Platform 2
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Local bus stops on Heath Park Avenue near the Junction with Heath Halt Road. Towards Cardiff, same side as Heath Halt Road. Towards Caerphilly, opposite side
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Arrival Screens