Station Details for Highams Park

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category:

  Note: step free access to platform 2 is via the car park

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, east concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, east concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north lift entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  0343 222 1234

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 06:00-20:00
  • Sunday 08:00-15:40
• Ticket machines:
  • Ticket buying and collection, east concourse
  • Ticket buying and collection, north lift entrance
• Collect online booked tickets: Yes
• London fare zone: Zone 4
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop WR in The Broadway for northbound services to Chingford

    Use Bus stop WG in The Broadway for southbound services to Liverpool Street

  • Bus.

    London buses operate from outside the station

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Highams Park station

• Refreshments:

  Cold drinks vending machine Food vending machine

• Shops:

  News agent Flower stall Passport Photo Booth

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 18 spaces. Stands.

  Located on platform 1

• Car parks:
  • Accessible parking
  • Long stay accessible parking
  • Station Car Park.
    Spaces:24
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available