Station Details for Hackney Central

Station Alerts

• The lifts are out of order between platform 1 and the station entrance/exit at Hackney Central station.

Station Accessible information

• Step-free category:

  Step free access to ticket office and Platform 2 (eastbound) only. Access to Platform 1 (westbound) is via footbridge

• : B3
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday Unavailable
  • Saturday Unavailable
  • Sunday Unavailable
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a drop-off point only

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket hall

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  0343222123

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:15-10:00 13:00-18:00
  • Saturday 10:15-16:00
• Ticket machines:
  • Ticket hall
  • Ticket hall
• Collect online booked tickets: Yes
• London fare zone: Zone 2
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop T in Amhurst Road for eastbound services to Stratford

    Use Bus stop K in Amhurst Road for westbound services to Camden Road

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 16 spaces. Stands
• Car parks:
  • Amhurst Road.
    Spaces:25
• Taxi rank available: No
• Customer information screens:
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1, Platform 1 to footbridge - Status: In service - Lift is currently available
• Lift 2, Platform 2 to footbridge - Status: In service - Lift is currently available
• Lift to Interchange Bridge - Status: Unknown - Lift status unknown