Station Details for Hackney Wick

Station Alerts

• The lifts are currently out of order between platform 1 and the exit/entrance at Hackney Wick station.

Station Accessible information

• Step-free category: Category A
  
• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:30-10:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop B in Hepscott Road for eastbound services to Stratford

    Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available