Station Details for Hildenborough

Station Alerts

• The Gentlemen's toilets are out of order at Hildenborough station.

Station Accessible information

• Step-free category: Category B3
  

  This is a category B3 station. Step free access to platform 1  for services towards London. There is no step free access to Platform 2. Stepped access only to platform 2 for services away from London via the station footbridge. No step free interchange between platforms.

• Helpline: Yes
• Help Points:

  In the forecourt By the side entrance to Platform 1

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

  • Ticket Office / Booking Hall

    .

    Ticket office/booking Hall - This is only staffed Monday - Friday: 06:20 - 12:50 Saturday: 07:10 - 13:50 & Sunday: Closed.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, west entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, east entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-12:50
  • Saturday 07:10-13:50
  • Sunday Unavailable

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection, west entrance
  • Ticket buying and collection, east entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, concourse
  • Male toilet, concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Outside of the station, next to the coffee shop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop and Selecta vending machine

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:280.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available