Station Details for Ham Street

Station Alerts

No station alerts

Step-free category: Category A
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is at the side of the station opposite the lift.
Helpline: Yes
Help Points:
The Assistance Meeting Point is at the side of the station opposite the lift.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Assistance Meeting Point
  .
  At the side of the station opposite the lift. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help: 1
Mobility set down:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Accessible ticket counters:
- Ticket hall. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: Southern
Ticket office:
- Monday to Friday 05:55-12:30
- Saturday 05:55-12:30
- Sunday Unavailable
Ticket machines:
- Ticket buying and collection, platform 1
- Ticket buying and collection, platform 2
Collect online booked tickets: Yes
Sheltered waiting available: No
Staffing level: Part Time
Toilets:
- Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: No
Transport links:
- Replacement Bus.
  Please click the link for details regarding the rail replacement bus location.
  
  Ham Street - Rail Replacement Bus Map
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:20.
  Free parking is offered to all Blue Badge holders.
  Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
  If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements