Station Details for Hengoed

Station Alerts

No station alerts

Step-free category: Category B1
Category B1.
Step free access to Platform 1 (to Cardiff) via a short path with a moderately steep gradient. Step free access to Platform 2 (to Rhymney) via a short but steep path from the car park.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train staff.
Staff Help:
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info:

Station operator: Transport for Wales
Ticket office:
Ticket machines:
- Ticket buying and collection on Platform 1
- Ticket buying and collection on Platform 2
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  The rail replacement bus stop is on Park Road, near the station car park.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:55
Taxi rank available: No
Customer information screens:
- Departure Screens
- Arrival Screens
- Announcements