Station Details for Herne Hill

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    By main entrance to the station. Please check opening times on the National Rail Enquiries website.

  • Subway

    .

    The middle of the subway between the lift shafts - access to all Platforms via the lifts.

  • (Platform 1/2) The supervisors office

    .

    The supervisors office in in the middle of the island Platform 1/2.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, subway entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-19:50
  • Saturday 06:10-19:50
  • Sunday 08:10-17:50

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection, station concourse
  • Ticket buying and collection, subway entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male toilet, Platform 1, 2
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1, 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop N on Dulwich Road (what 3 words: send.refers.gums)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop in the booking hall also Coffee shop on platform 1/2 also Selecta vending machines the platforms

• Shops:

  Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Short stay accessible parking
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platforms 1& 2 - Status: Unknown - Lift status unknown
• Platforms 3&4 - Status: Unknown - Lift status unknown