Station Details for Hinckley (Leics)

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Platform 1 has step free access via a short ramp. Platform 2 has step free access via a ramped bridge with a moderate gradient. 

  This station has tactile paving at the edge of each platform.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Platform 1 & 2

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:40-13:00
  • Saturday 06:40-13:00
  • Sunday Unavailable
  • To book passenger assistance please call 08000 11 33 23.  We recommend you book assistance 12 hours in advance.  Assistance will be provided by the On Train Team.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Yard

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: East Midlands Railway
• Ticket office:
  • Monday to Friday 06:40-13:00
  • Saturday 06:40-13:00
  • Sunday Unavailable

• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • To book passenger assistance please call 08000 11 33 23.  We recommend you book assistance 12 hours in advance.  Assistance will be provided by the On Train Team.
• Toilets:
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    is outside the station

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 16 spaces. Stands. Sheltered.

  Platform 1

• Car parks:
  • Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23313.
    Spaces:63.
    

    Disabled parking is free for 1 hour, then normal charges apply.

• Taxi rank available: Yes
• Customer information screens:

Station lift information

• No lift information available