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Step-free category B2 Station - There is step free access to both platforms separately. Interchange is via a footbridge consisting of 48 steps or step-free via road under the rail bridge approximately 800m.
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help points are available on all platforms
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
Please contact our Customer Service Centre on 0345 6000 650
Forecourt area, off Church Hill
Information to plan your onward journey is available in a printable format here
Find WiFi Hotspots around Honiton station
Platform 1
Parking is chargeable for all vehicles except registered Blue Badge holders.